Shipping Policy

Shipping Policy


Order Processing: 1-3 Business Days

Flat Rate Shipping $10

Shipping (2-8 Business Days) USA Only

NO Weekends or Holidays Shipping!

Once shipped, you can typically expect your order to arrive within 2-8 days. (Depending on the USPS or UPS.)

All orders are shipped USPS or UPS.

 (Also see Return Policy)

Please ensure that your address is correct when you place your order.

Tracking Number     
You will receive an email confirmation containing your tracking number when your order has shipped. If you do not receive your tracking information within 48 hours of purchasing, please send an email to info@aelqru.com.

If your order has been shipped and you are experiencing a delay in receiving your order please contact USPS or UPS for further information. Unfortunately, we cannot guarantee that your packages will arrive on the listed date once the package is in the possession of USPS or UPS. It is the responsibility of USPS or UPS to ensure that your package is delivered at the stated delivery date.

If a shipment is showing as "DELIVERED" with your tracking number, you will need to contact your USPS or UPS regarding any delivery issues, as we would not be able to correct a delivery issue. Delivery issues (including damage, theft, and misdeliveries MUST be handed through the USPS or UPS.

 

International Shipping

International shipping charges will be determined based on weight and shipping destination.

Delivery can take between 10-20 business days.

International shipments may be subject to import taxes, duties, and customs fees. You will be responsible for additional fees charge by the country of destination upon arrival.

Duties and taxes for International Purchasing:

The recipient of an international shipment may be subject to VAT, import duties and/or taxes. Customs policies vary widely for different countries; you should contact your local customs office for more information.